"ADD"indicator lights is on

during the drying cycle
• Water supply error.
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to
MAX line.
(2) Make sure steam feeder is seated properly
and drawer is fully closed.
(3) Turn the dryer off then restart the steam cycle.
• Do not use distilled water; the water level sensor in
steam generator will not work.
• Pump not working. Unplug dryer and call for service.

Water drips from nozzle when steam cycle starts.
• This is normal. This is steam condensation. The dripping water
will stop after a short time.

Steam doesn’t
generate but no error
code is shown.

• Water level error. • Unplug dryer and call for service.

Garments still
wrinkled after
STEAM FRESH™.

• Too many or to different
types of garments in
dryer.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.

There are no creases
left on garment after
STEAM FRESH™.

• The function of this cycle
is to remove wrinkles
from fabric.
• Use an iron to make creases.

Garments have
static after REDUCE
STATIC.

• This is normal. • Depends on individual moisture level in skin.

Garments are too
damp or too dry after
REDUCE STATIC.

• Correct drying options
not selected.
• Select load weight manually before starting
REDUCE STATIC option.

Garments are not
uniformly damp after

EASY IRON.
• This is normal. • Depends on the amount or type of garments.

Water drips from door
during steam cycle.

• This is normal. • This is steam condensation on door surface.

Steam is not visible
during steam cycle.

• This is normal. • Steam vapor is difficult to see when the door is
closed.

Drum does not turn
during steam cycle.

• This is normal. • The drum is turned off so that the steam vapor
remains in the drum.

Cannot see steam
vapor at the
beginning of cycle.

• This is normal. • Steam is released at different stages of the cycle
for each option.

The display shows: b19

• MORE TIME pressed.
• Pressing the MORE TIME button adjusts the
load size from 1to 5 articles or a big load
indicated by in the display.

Odors remain in
clothing after
STEAM FRESH™.

• STEAM FRESH™ did
not remove odor
completely.
• Fabrics containing strong odors should be washed in
a normal cycle.

DISPLAY ERROR CODES EXPLAINED

tE1
Thermistor of blower
housing
• tE1 error is displayed in the
Outlet thermistor open or shorted.
tE1
drying cycle or test mode.
• Replace the steam generator.

tE2
Thermistor of blower housing
Outlet thermistor open or shorted.
• tE2 error is displayed in the
drying cycle or test mode.
• Replace the steam generator.

tE4
Thermistor of steam
generator
Steam generator thermistor open
or shorted.
• tE4 error is only displayed in the
test mode.
• Replace the steam generator.

E5
Water supply pump
When the pump valve is less than
10 in the test mode
• tE5 error is only displayed in the
test mode.
• Check the connection between
harness wire and connector.
• Replace the water supply pump.

PS
Wire Connection
(Black-White-Red)
Wire Connection is wrong.
Wire Connection is loose.
• verify proper connection of the
power cord. (Electric dryer only.)
* PS means power supply.

EE
EE PROM Error
EE PROM operation is ad-normal.
EE error is displayed only in the
test mode

For more in-depth technical troubleshooting of this dryer CLICK HERE