Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If your dryer does not function properly or does not function at all, check the following before
you call for service.

Dryer will not
turn on

• Power cord is not properly
plugged in.
• house fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Make sure that the plug is plugged securely into a
grounded outlet matching the dryer’s rating plate.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.

Dryer does not heat
• house fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Gas supply or service turned
off (gas models only).
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
• Confirm that the house gas shutoff and the dryer
gas shutoff are both fully open.

Greasy or dirty spots
on clothes

• Fabric softener used
incorrectly.
• Clean and dirty clothes being
dried together.
• Clean and dirty clothes being
dried together.
• Confirm and follow the instructions provided with
your fabric softener.
• Make sure to use your dryer to dry only clean
items, because dirty items can soil clean clothes
placed in the same or subsequent loads.
• Stains on dried clothes are actually stains that
weren’t removed during the washing process.
Make sure that clothes are being completely
cleaned according to the instructions for your
washer and detergent.

Display shows error
code tE1 or tE2

• Thermistor is malfunctioning.
• Turn off the dryer and call for service.

Lint on clothes
• Lint filter not cleaned
properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left
in pockets.
• Make sure the lint filter is cleaned before every
load. With some loads that produce high amounts
of lint, it may be necessary to clean the filter
during the cycle.
• Some fabrics are lint producers (i.e., a fuzzy white
cotton towel) and should be dried separately from
clothes that are lint trappers (i.e., a pair of black
linen pants).
• See the
Excess static in clothes after drying
section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and
drying clothes.

Excess static in
clothes after drying

• Fabric softener not used or
used incorrectly.
• Clothes dried too long
(over dried).
• Drying synthetics, permanent
press, or synthetic blends.
• Use a fabric softener to reduce static electricity.
Be sure to follow the manufacturer’s instructions.
• Over-drying a load of laundry can cause a buildup
of static electricity. Adjust settings and use a
shorter drying time, or use SENSOR DRY cycles.
• These materials can cause static buildup. Try
using a fabric softener.

Drying time is not
consistent

• heat settings, load size, or
dampness of clothing is not
consistent.
• The drying time for a load will vary depending on the
heat setting, the type of heat used (electric, natural,
or LP gas), the size of the load, the type of fabrics,
the wetness of the clothes, and the condition of the
exhaust ducts and lint filter.

Clothes take too
long to dry

• Load is not properly sorted.
• Large load of heavy fabrics.
• Dryer controls are not set
properly.
• Lint filter needs to be
cleaned.
• Exhaust ducts blocked, dirty,
or duct run is too long.
• house fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Dryer is overloaded.
• Dryer is under-loaded.
• Separate heavy items from lightweight items. Larger
and heavier items take longer to dry.
• heavy fabrics take longer to dry because they tend
to retain more moisture. To help reduce and maintain
more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of
a consistent size.
• Use the appropriate control settings for the type of
load you are drying.
• Make sure the lint filter is cleaned before every load.
With some loads that produce high amounts of lint, it
may be necessary to clean the filter during the cycle.
• Confirm that the exhaust duct-work is properly
configured and free of debris, lint, and obstructions.
Make sure that outside wall dampers can open
properly and are not blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra
items to ensure proper tumbling action.

Clothes are wrinkled
• Clothes dried too long
(over-dried).
• Clothes left in dryer too long
after cycle ends.
• Over-drying a load of laundry can lead to wrinkled
clothes. Try a shorter drying time, and remove items
while they still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end of
the cycle. Use the WRINKLE CARE option to continue
tumbling clothes at the end of the cycle, for up to 3 hours.

Clothes are shrinking
• Garment care instructions
are not being followed.
• To avoid shrinkage, please carefully follow the fabric
care instructions for your garment, because some
fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in a dryer. Use
a low or no heat setting and/or the RACK DRY option.

The ADD WATER
light is blinking.

• Water supply error.
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to
MAX line.
(2) Make sure steam feeder is seated properly and
drawer is fully closed.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor
in steam generator will not work.
• Pump not working. Unplug dryer and call for service.

Water drips from
nozzle when Steam

Cycle starts.
• This is normal.
• This is steam condensation. The dripping water
will stop after a short time.

Steam doesn’t
generate but no error
code is shown.

• Water level error.
• Unplug dryer and call for service.

Garments still
wrinkled after
STEAM FRESH

Too many types of garments in dryer.
• Small loads of 1 to 5 items work best.
• Too many or too different
• Load fewer garments. Load similar-type garments.

There are no creases
left on garment after
STEAM FRESH

• The function of this cycle
is to remove wrinkles from
fabric.
• Use an iron to make creases.

Garments have
static after REDUCE
STATIC.

• This is normal.
• Depends on individual moisture level in skin.

Garments are too
damp or too dry after
REDUCE STATIC.

• Correct drying options not
selected.
• Select load weight manually before starting
REDUCE STATIC option.

Garments are too
damp or too dry after
REDUCE STATIC.

• Correct drying options not
selected.
• Select load weight manually before starting
REDUCE STATIC option.

Water drips from
door during EASY
IRON.

• This is normal.
• This is steam condensation on door surface.

Steam is not visible
during Steam Cycle.

• This is normal.
• Steam vapor is difficult to see when the door is
closed.

The drum does not
turn during Steam
Cycle.

• This is normal.
• The drum is turned off so that the steam vapor
remains in the drum.

Cannot see steam
vapor at the
beginning of cycle.

• This is normal.
• Steam is released at different stages of the cycle
for each option.

The display shows b19
• MORE TIME button pressed.
• Pressing the MORE TIME button several times will
set the cycle for a big load such as a comforter.

Top plate of the dryer
is very warm.

• This is normal.
• The top plate of the dryer will get warm during
steam functions.

Odors remain in
clothing after
STEAM FRESH

• STEAM FRESh
did not
remove odor completely.

• Fabrics containing strong odors should be
washed in a normal cycle.

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